Submit a Support Ticket

Describe your sintering or quenching issue, and our metallurgy team will respond within one business day.

Reach Our Metallurgy Team

For inquiries about vacuum induction furnaces, refractory crucibles, or custom quenching cycles for chrome-moly alloys, contact our engineering and sales staff directly.

Office & Lab

63, Aruna Villas, ObaidPur

Hours

Mon–Fri 09:00–18:00 IST
Sat 09:00–13:00 IST

Get in touch with our sintering support team

Technical assistance for vacuum furnace operations

πŸ“ž Phone support

Direct line to metallurgy engineers

Call +91 956 9979727 during business hours (IST 09:00–18:00) for immediate troubleshooting of quenching cycles, crucible selection, or furnace calibration. Typical response time is under 15 minutes.

πŸ“§ Email support

Detailed technical inquiries

Send your process parameters, alloy specs, and furnace logs to info@hoipolloigroup.com. Our team reviews each case and replies within 4 business hours with actionable recommendations for grain refinement or thermal profile adjustments.

πŸ“– FAQ & knowledge base

Self-service for common issues

Browse our curated FAQ covering crucible lifespan, quench media selection, and vacuum leak diagnostics. Most answers include step-by-step procedures and reference data for chrome-moly steel processing.

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